Fresher Opening For Desktop Support Engineer in Tambaram, Tamil Nadu
• Installing, Configuring and Troubleshooting of Networking Equipment’s: Routers and Switches.
• Monitoring backups in remote user and server backup
• Administration of work and ticket queues in our call tracking system
• Customer service and expectation management with clients
• Configured computers and install various applications and programs.
• Provided support to end users relating to software applications and operating system issues.
• Handle day to day technical activities on desktop support, server management and antivirus updates.
• Resolve issues related to virus isolation and removal, storage and hardware configuration problems.
• Provided various forms of computer security. (USB, BIOS and Networking).